Paralegal - Employment - Leigh Day

Application deadline: 15 November 2024 5pm

Main duties and responsibilities

Filing and data management 

• Ensure filing kept up-to-date and copies of correspondence/ documents are kept in the file, open new files/close old files as required. 
• Pay attention to detail and ensure accuracy when updating client information on the relevant databases.
• Ensure that database information is updated and maintained in accordance with instructions and in line with relevant processes.

File/Case Management

• To obtain and record accurately information and instructions from clients, analyse the legal and practical aspects of their claims and obtain the necessary documents/evidence to provide preliminary advice on liability/quantum/costs & funding.
• To enable clients to make informed decisions based on advice on legal and other appropriate considerations e.g. costs, funding and risks of litigation.
• To monitor all aspects of the case on behalf of the client and advise on whether subsequent developments affect views previously expressed. 
• To ensure court/tribunal directions are complied with and deadlines adhered to.
• Adherence with internal workflow procedures. 

Telephones

• Telephone clients/other contacts as and when necessary, dealing with such calls in a courteous and efficient manner.
• Communicate effectively; be approachable and professional in all dealings.
• To utilise I.T. to provide a quality, cost effective and efficient service to clients.
• Experience of using IT, in particular Microsoft 365 and Excel, with an understanding of Practice / Case Management Systems to manage large amounts of complex information.
• To maintain the strictest concern for and awareness of the need for data protection at all times.
• To try and keep up-to-date by attending in-house seminars, through research, reading and attending courses if appropriate.
• To ensure that adequate training is received to be able to gain maximum benefit from the firm’s investment in Information Technology.
• Any other tasks as might from time to time might be required.
• Genuine interest to work with a leading claimant law firm and passionate about providing access to justice to all. 
• Demonstrable ability to manage a caseload in an efficient, accurate and timely manner.
• High level written and verbal communication skills.
• Demonstrable understanding of and commitment to client care.
• Ability to manage own workload in a busy environment to a consistently high standard.
• Proficient in the use of Microsoft 365 and Excel, with understanding and experience in using Practice / Case Management System.
• Relevant legal experience in employment and/ or multi-party claims will be advantageous.
• Experience in interviewing clients and taking witness statements.

Client Relations

•    Communicate effectively; be approachable and professional in all dealings.

Information Technology

•    To utilise I.T. to provide a quality, cost effective and efficient service to clients.
•    Experience of using IT, in particular Microsoft 365 and Excel, with an understanding of Practice / Case Management Systems to manage large amounts of complex information.
•    To maintain the strictest concern for and awareness of the need for data protection at all times.
 

Training

•    To try and keep up-to-date by attending in-house seminars, through research, reading and attending courses if appropriate.
•    To ensure that adequate training is received to be able to gain maximum benefit from the firm’s investment in Information Technology.
•    Any other tasks as might from time to time might be required.
 

Person Specification

Essential

•    Genuine interest to work with a leading claimant law firm and passionate about providing access to justice to all.  
•    Demonstrable ability to manage a caseload in an efficient, accurate and timely manner.
•    High level written and verbal communication skills.
•    Demonstrable understanding of and commitment to client care.
•    Ability to manage own workload in a busy environment to a consistently high standard.
•    Proficient in the use of Microsoft 365 and Excel, with understanding and experience in using Practice / Case Management System.
 

Desirable

•    Relevant legal experience in employment and/ or multi-party claims will be advantageous.
•    Experience in interviewing clients and taking witness statements.
•    Some experience in a legal firm along with demonstrable knowledge of drafting legal documentation and correspondence.